radarkit

Privacy Policy

LAST UPDATED: 22 September 2025

1. Introduction

Radarkit ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI brand monitoring platform and related services.

2. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services.

2.1 Information You Provide

  1. Account information (name, email address, company details)
  2. Payment information (billing address, payment method details)
  3. Communication data (messages, support requests)
  4. Content you submit (monitoring queries, custom configurations)

2.2 Information We Collect Automatically

  1. Usage data (pages visited, features used, time spent)
  2. Device information (IP address, browser type, operating system)
  3. Log data (access times, error reports, performance metrics)
  4. Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  1. Provide, maintain, and improve our services
  2. Process transactions and send related information
  3. Send technical notices, updates, and support messages
  4. Respond to your comments and questions
  5. Monitor and analyze trends and usage
  6. Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In connection with any merger, sale of assets, or acquisition, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

  1. Encryption of data in transit and at rest
  2. Regular security assessments and updates
  3. Access controls and authentication systems
  4. Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  1. Access and update your account information
  2. Request deletion of your personal information
  3. Opt out of certain communications
  4. Request data portability
  5. Object to processing of your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8.1 Types of Cookies

  1. Essential cookies (required for basic functionality)
  2. Analytics cookies (help us understand usage patterns)
  3. Preference cookies (remember your settings)
  4. Marketing cookies (provide relevant advertisements)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  1. Email: mail@radarkit.ai
  2. Website: Contact Us